Terms & Conditions
Please read these terms carefully before using our website or services. Last updated: May 2, 2026.
1. Acceptance of Terms
By accessing or using the PillCraft Pharmacy website, mobile application, or any of our pharmacy services, you agree to be bound by these Terms and Conditions. If you do not agree to all terms herein, you must discontinue use of our website and services immediately. These Terms apply to all visitors, patients, and others who access or use our services. PillCraft Pharmacy reserves the right to update these Terms at any time without prior notice. Continued use of the website following any changes constitutes your acceptance of the revised Terms.
2. Not a Substitute for Professional Medical Advice
The information provided on this website is for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. Nothing on this website should be interpreted as establishing a pharmacist-patient or healthcare provider-patient relationship. Always seek the advice of your physician, licensed pharmacist, or other qualified healthcare provider with any questions you may have regarding a medical condition, medication, or treatment plan. Never disregard professional medical advice or delay seeking it because of something you have read on this website. In the event of a medical emergency, call 911 or your local emergency number immediately.
3. Prescription Services
PillCraft Pharmacy dispenses medications only upon receipt of a valid prescription from a licensed healthcare provider. We do not dispense controlled substances or prescription medications without a valid prescription as required by Texas state law and federal regulations. Patients are responsible for ensuring that their prescriptions are valid and that all information provided to PillCraft Pharmacy is accurate and complete. PillCraft Pharmacy reserves the right to refuse to fill any prescription at its professional discretion in accordance with applicable law. Compounded medications are prepared specifically for individual patients based on a valid prescription. Compounded preparations are not FDA-approved drug products; however, they are prepared in compliance with USP standards and applicable Texas State Board of Pharmacy regulations.
4. Telehealth Services
Telehealth services facilitated through or in connection with PillCraft Pharmacy are provided by independent, licensed healthcare professionals. PillCraft Pharmacy is a pharmacy, not a medical practice, and does not employ or supervise the physicians or nurse practitioners who conduct telehealth consultations. The $39 telehealth visit fee is for the consultation only and does not include the cost of any prescribed medications or compounded therapies. PillCraft Pharmacy makes no guarantees regarding the outcome of any telehealth consultation, prescription issuance, or treatment plan. Telehealth services may not be appropriate for all medical conditions. If you are experiencing a medical emergency or require immediate care, please call 911 or visit your nearest emergency room.
5. Peptide and Compounded Therapies
Peptide therapies and compounded medications dispensed by PillCraft Pharmacy require a valid prescription from a licensed prescriber. These medications are prepared for individual patient use and are not intended for resale, redistribution, or use by anyone other than the intended patient. Off-label use of any medication carries inherent risks. Patients are advised to have a thorough discussion with their prescribing provider regarding the potential benefits and risks of any prescribed therapy. PillCraft Pharmacy provides informational resources as a convenience only; such information does not replace individualized medical advice. Patients assume full responsibility for proper storage, handling, administration, and disposal of all compounded medications.
6. Limitation of Liability
To the fullest extent permitted by applicable law, PillCraft Pharmacy, its owners, pharmacists, employees, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, or goodwill, arising out of or in connection with: • Your access to or use of (or inability to use) the website or services; • Any medication dispensed pursuant to a valid prescription; • Reliance on any information provided on this website; • Any errors or omissions in website content; • Unauthorized access to or alteration of your data; • Any third-party content or services linked from this website. Our total liability to you for any claim arising from or relating to these Terms or our services shall not exceed the amount paid by you for the specific product or service giving rise to the claim in the six (6) months preceding the claim. Nothing in these Terms limits liability for death, personal injury caused by gross negligence, fraud, or any other liability that cannot be excluded or limited by law.
7. Disclaimer of Warranties
This website and all content, services, and products available through it are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. PillCraft Pharmacy does not warrant that: • The website will be uninterrupted, timely, secure, or error-free; • The results obtained from use of the website will be accurate or reliable; • Any errors in the website will be corrected. We do not guarantee that medication information on this website is complete, current, or free of errors. Always consult your pharmacist or prescriber for current, personalized medication guidance.
8. Privacy and HIPAA
PillCraft Pharmacy is committed to protecting the privacy and security of your protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable Texas state law. Your PHI will only be used and disclosed as described in our Notice of Privacy Practices, which is available upon request and displayed in our pharmacy. By using our services, you acknowledge that you have been given the opportunity to review our Notice of Privacy Practices. The collection and use of personal information submitted through this website is governed by our Privacy Policy and Notice of Privacy Practices.
9. Intellectual Property
All content on this website — including text, graphics, logos, images, and software — is the property of PillCraft Pharmacy or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this site without prior written permission from PillCraft Pharmacy. Nothing on this website grants any license or right to use any trademark, logo, or service mark displayed on the site.
10. Third-Party Links and Services
This website may contain links to third-party websites, including telehealth platforms, payment processors, and health information resources. These links are provided for your convenience only. PillCraft Pharmacy has no control over the content of those sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Access to any third-party website is at your own risk, and we strongly advise you to read the terms and conditions and privacy policy of any third-party website you visit.
11. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Fort Bend County, Texas. If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be severed from the remaining provisions, which shall continue in full force and effect.
12. Contact Information
If you have questions, concerns, or complaints regarding these Terms and Conditions or our services, please contact us: PillCraft Pharmacy 4227 South Main Street, Suite 14 Stafford, TX 77477 Phone: (832) 615-3662 Fax: (832) 478-1256 Email: rx@pillcraftpharmacy.com Hours: Monday – Friday, 9:00 AM – 5:00 PM CST